Services

We are here to work with you.

A member of our team of experts will begin with a 1-2-1 conversation, creating a needs assessment to fully understand your business and its security requirements. We will work effortlessly with you to design a unique security system that meets all your requirements and ensures maximum security.

With new threats arising every day, it is essential to truly understand the benefits of a quality security system and how to best protect against possible intruders. With many years of security experience, our Redset team NEVER do anything without good reason! Each decision, suggestion or piece of advice stems from a vast bank of knowledge which informs every installation we do.

Clients trust Redset to design and engineer their most complex, large-scale integrated security systems. Whether you are thinking of upgrading your existing security system, commissioning the design of a system from scratch, or planning the implementation of a multi-facility enterprise-level system, our design and engineering experts can ensure that your facility is ready to meet any security challenges.

Through regular training, research and client feedback, our team of engineers stays up to date with the latest product knowledge and customer service skills to not only ensure the most thorough installation process, but also the friendliest interactions. Our team of engineers partake in frequent health and safety refreshers to keep them aware of the safest working practices for the benefit of you, themselves and others.

All engineers comply with and work to the specific health and safety requirements of a number of industries, whilst comprehensive Method Statements and Risk Assessments are produced regularly. All our installations can be backed up by a maintenance/emergency 24 hour call out package.

In addition, our dedicated service department, in conjunction with our out-of-hours Alarm Receiving Centre (ARC), provide you with a 365 day, 24 hour, 4 hour emergency call out service.

We strive to offer seamless installation so that you can spend less time worrying and more time protected!

All our installations are backed up by a maintenance/emergency 24 hour call-out package.
No matter how great your security equipment is, maintenance is a key aspect of ensuring your site’s safety. Simple problems such as general wear and tear, old batteries, leaky pipes and more can cause huge problems by interrupting your security system and leaving you vulnerable.

We make sure to take that stress away by offering regular maintenance checks on your security system so that you can be sure everything is working as it should be, and that it continues to comply with insurance policies, legal policies and health & safety regulations.

Our service engineers are highly experienced and receive ongoing training to keep them fully abreast of the latest developments and products. They hold substantial spares in service vehicles and can source additional items where needed. We can also store increased critical spares at larger sites if needed.

We provide you with a single point of contact while our 24 hour manned station handles control of the service engineers who can be sent out around the clock.

We offer bespoke maintenance contracts which can be tailored to suit your particular requirements. Typical schedules are quarterly or six monthly but this can be increased in frequency depending on how critical the site is.